TERMS & CONDITIONS
Please read this. It is important.
It is important because after you read it you know what you are paying for, why you are paying it, and when. You also know exactly what I am going to make for you, when I am going to make it, and what I need from you to get it done. This process is built on trust, and trust works best when everyone knows what to expect.
First the legal stuff you should know:
USE OF THE SITE AND SERVICE
To access or use the Site and/or Service, you must be 18 years or older and have the requisite power and authority to enter into these Terms of Service. Minors are prohibited from using the Site and/or Service.
You may use the Site and/or Service for lawful purposes only. You agree to be financially responsible for all purchases made by you. You agree to use the Site and/or Service and to purchase services or products for legitimate purposes only. You shall not post or transmit through the Site and/or Service any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.
In order to use the Site and/or Service, you may be required to provide information about yourself including your name, email address, username and password and other personal information. You agree that any account information you provide on the Site or to the Company will always be accurate, correct and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Site and/or Service, violate any laws.
REFUSAL OF SERVICE
We reserve the right to refuse access to the Site and/or Service to any person or entity, without the obligation to assign a reason for doing so. We reserve the right to immediately remove you from the Site and/or Service, without refund, if you violate these Terms of Service or other Agreements governing your use of the Site and/or Service.
NOW, SOME SPECIFICS:
My time is valuable. Your time is valuable. I design really beautiful things for you, and you pay me. 50% of your total is due at the time of purchase. The rest is due upon final approval.
Please note: We will make changes within one or two days after you request them. Which means that If we send you a proof, and then you wait a month to send input; we will probably not drop everything and get back to you within the hour. We MIGHT, if we are feeling very nice, or are bored, or the changes are really easy… Chances are though, that we are busy and it will take a normal amount of time, which is one or two days.
Book Cover Design Services (eBook) includes:
3 cover design options.
High resolution ebook cover jpg, formatted in and ready to upload to your favorite ebook publisher
Royalty Free stock photo included as necessary
Rendering/mock-up of your paperback and ebook for promotional use
Print Book cover design also includes:
High resolution, print ready pdf book cover (front, spine, back) for the print service of your choice (Ingram Spark, Create Space)
Barcode generation of ISBN
Excludes Character Creation – We do not recommend that your cover have a particular character or group of characters on the cover, but if you just have to have it, there will be an extra cost starting at $200. If you want to discuss this before starting, please email.
Book Cover Design Process
• Starting with the ebook, We will send you 3 options. From this proof you will choose ONE option, and we will work on it until it is perfect (ie. you are happy, I am happy, within reason*) Once you decide to move forward with one option, the other options are dismissed for eternity (unless you pay me more to go back and start again. Probably 50% of the original book cover design fee) If you really don’t like any of these options, we may need to have a consultation, wherein you tell me exactly what you had in mind. Then, we will make you a new draft, which we can work on until it is just right.* If you are still not happy, we reserve the right to stop working on your project and give you your money back. This is no one’s fault. Sometimes, it is just not a good design fit. No hard feelings. I would still invite you to my birthday party (Probably. Maybe.)
*What do we mean by “within reason?”
That means we make reasonable changes (ie. tweaks to font, colors, placement. NOT changes of stock photo or complete overhauls) I am extremely patient, and I truly want you to be jump up and down happy with your design. I can tell if that is never going to happen and our design sensibilities are just not a good match.
• Once the ebook cover is approved, and if your order is complete, we will send you the invoice for any remaining fees owed. Once this paid, we will send you the final high-res ebook cover and 3D rendering.
• You are granted the exclusive license to use the final cover design artwork for your ebook cover and any associated marketing materials. You may not alter the cover design in any way, unless those alterations have been approved in writing by Katielizabeth Design Services, or supplied by Katielizabeth Design Services.
• You are not granted any rights to use any of the earlier drafts in any way whatsoever
• Once the ebook cover/front cover is approved, we will start on the print cover; which consists of the approved ebook cover, as well as the design of a spine and back cover.
• Print cover design service: you are paying for the design of one complete paperback print cover, provided as a high-resolution print-ready PDF file, and laid out according to one template provided by CreateSpace, Ingram Spark or Lightning Source, or your own printing company. Note: The fee includes the final print-ready file for only one of those service providers. Any additional files will incur additional costs.
• I may purchase royalty free stock photos specifically to design your cover, in which case you may only use these photos as part of your book cover design.
After initial consultation, we will send you a first draft of one of your new promotional materials (ie. poster, bookmarks, etc.) to make sure that we have the look just right. We will make ads based on our consultation. Note: facebook has weird and persnickety algorithms for ads. If we make you something, and they turn it down, we will work with you until they accept it. We cannot be held responsible for this. Like we said. Persnickety. Platforms like Pinterest and Twitter are MUCH more reasonable, so keep that in mind when deciding what kind of ads you would like to promote.
We will send print ready CMYK files for posters, postcards, bookmarks, business cards, etc. If your print shop needs adjustments, just let us know. We are happy to help!
When sending digital marketing images, we research the best sizes for the platform available AT THE TIME. These do change. If an image size is not working, let us know, and we will do our best to set the image in the correct parameters.
Your order includes a 45 minute consultation about your website, to determine personality and main goals of site. Your website will be built using the Wix platform. We will send you links to live site using Wix free domain service, built under your email address, as the site progresses so that you can monitor progress. Once you have approved the website, final payment will be due; and we will have a final consultation about the use of your new site. At this point I can walk you through payment of your hosting and transfer of the site to your custom domain name (this cannot be done until hosting is paid in full.) We also include 30 days of support services up to 2 hours, including reasonable tech support and correction of any errors. As a bonus, we will check in with you after 6 months and a year, to provide any updates to your site that you may need as your business progresses. (see more details about what is included in author website here)
Everyone is responsible for their own stuff
Please check your proofs carefully, final approvals are as is. We definitely recommend that you order a press proof copy of your book before making a larger order. At no time will Katielizabeth Design be held financially or legally responsible for any problems, costs, fees or expenses that may arise from the use of your cover, website, or marketing materials.
Once final payment has been received, Katielizabeth Design regards this as final approval of the overall design, and the contract to be fulfilled. Any additional changes may require additional payments.
Either the client or Katielizabeth Design may cancel a project before the start date by providing written notice to the other, and will be under no further obligation to the other party.
If, after the initial deposit has been paid, and work has started on the design, the client chooses to end the project, they agree to forfeit the deposit already paid. This is to cover the costs and time that we have already spent. If we end the project, we will refund the deposit already paid.
All the information that clients share with us is considered confidential, and will only be used by Katielizabeth Design Services to provide a quote or complete your design projects.
We will not share this information with any third party, unless requested to do so by our client.
And some important information about Liability:
LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF DATA, REVENUE, PROFITS, OR BUSINESS OPPORTUNITIES, OR PERSONAL INJURY OR DEATH), WHETHER ARISING IN CONTRACT, WARRANTY, TORT, PRODUCT LIABILITY, OR OTHERWISE, AND EVEN IF WE’VE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES IN ADVANCE. OUR LIABILITY TO YOU OR ANY THIRD PARTIES UNDER ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO YOUR CLAIMS.
THIRD PARTY WEBSITE AND RESOURCES (if applicable)
The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with the Site and/or Service. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
AFFILIATE LINKS (if applicable)
From time to time, Company may include affiliate links on its Site and/or Service. This means that if you purchase an item using an affiliate link, the Company may earn a commission. Affiliate links will be highlighted in some manner so as to disclose the affiliate relationship.
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms of Service, or any use by you of the Site and/or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.